ISO 9001
Quality management — consistent delivery across every engagement, audited annually.
A membership that puts the plan, the operators, and the money in place before the crisis – so when you decide to move, nothing slows you down.
In a crisis, hours are the difference between getting out and being stuck. Hours are exactly what the standard model burns. We built Sicuro Response the other way round.
Most of what you’re paying for is already running before anything goes wrong. The plan is built. The credit line is live. The operator knows who you are.
Sicuro's 24/7 Global Security Operations Center (GSOC) is staffed by live operators at all times. When you call, a human answers within seconds. Your named crisis advisor is on-call and reachable immediately. We hold priority access to evacuation assets across 140+ countries — ground transport, charter aircraft, maritime assets, and safe-house accommodation — ready to deploy on your approval.
Commercial terms are signed before anything happens. When your signatory approves, Sicuro draws against the pre-authorized credit line and deploys immediately. No PO, no wire transfer, no procurement loop. Assets are scoped and priced transparently for your approval — then deployed the moment you say go. Agreed and authorized at onboarding. Costs nothing to hold and only draws on activation. No wire transfer, no PO, no procurement loop in a crisis. Replenishes once an activation invoice is settled. The line is not evacuation-only. Planned protective work you need during the year, including supervised journey management, executive protection, and site or country risk assessments, draws against the same pre-authorized facility. One commercial rail, approved once at signing.
Your membership includes a complete, location-specific evacuation plan built with a Senior Crisis Management Consultant. It covers triggers, decision authority, communication trees, routes, transport options, employee manifests, and escalation procedures — reviewed and kept current with you, not filed and forgotten.
Sicuro has over 20 years of field experience across conflict zones, political crises, and complex operating environments. We are not a large generalist provider. We are a specialist team with deep in-country networks, long-standing vendor relationships, and a track record that includes some of the most challenging evacuation scenarios of the past decade — proven most recently in the 2026 Gulf conflict. Our clients work directly with senior operators, not call centers.
The membership fee covers everything below. Activation costs of physical assets — transport, charter aircraft, accommodation — are separate, scoped transparently, and approved by you before any asset moves.
A structured, location-specific plan built with a Senior Crisis Management Consultant. Covers triggers, communication trees, routes, transport options, shelter-in-place protocols, employee manifests, and escalation procedures. Reviewed and kept current with you.
Priority access to Sicuro's manned Global Security Operations Center. One number. Live operators around the clock. Members are ahead of the queue — in a multi-client event, your call is scoped first.
A dedicated crisis advisor located in region, with military, intelligence, or a diplomatic background — assigned to your account. They know your locations, your people, and your risk tolerance before anything happens. On-call and reachable immediately on activation.
Agreed and authorized at onboarding. Costs nothing to hold and only draws on activation. No wire transfer, no PO, no procurement loop in a crisis. Replenishes once an activation invoice is settled.
On activation, Sicuro can coordinate ground transportation (passenger vehicles, SUVs, buses, specialist vehicles), charter aircraft, commercial flight management, maritime transport, border crossing facilitation, safe-house accommodation, and dependent and family support. All assets are scoped, costed transparently, and deployed on your approval.
Access to Sicuro's travel risk management platform for your key travelers. Includes real-time traveler tracking, one-tap SOS, threat alerts based on live location, travel itinerary management, and 230+ country risk profiles. Travelers included per tier, with additional travelers available.
Comprehensive PDF reports prepared by Sicuro analysts for every destination your travelers visit. Each brief covers entry requirements and visas, currency and local practicalities, cultural considerations, current threat intelligence, recent security incidents, and key safety recommendations — everything a traveler needs before departure.
Once a year, Sicuro runs a crisis scenario with your executive team and key decision-makers against your actual evacuation plan. The first time your leadership activates the protocol should not be during a live incident.
A structured assessment of your organization's travel risk posture conducted by a Sicuro expert. Identifies gaps in policy, preparedness, and vendor coverage. Delivered at onboarding with a follow-up advisory call to review findings.
Sicuro reviews your existing travel, political violence, and assistance coverage independently — and tells you where the gaps are. Your broker gets a clearer picture. You get a defensible position.
Regular reviews with your crisis advisor to update your evacuation plan, refresh employee manifests, assess footprint changes, and review evolving risks in your operating regions. Frequency varies by tier.
Sicuro Response members get priority access to Sicuro's full suite of risk and resilience services — business continuity planning, crisis management consulting, security training, executive protection, journey management, and threat intelligence. As your risk posture matures, Sicuro grows with you. Where these are delivered as discrete assignments, journey management, executive protection, and risk assessments can be drawn against your pre-authorized credit line rather than raised as separate purchase orders.
These are not simulated case studies. They are operations Sicuro executed for real clients, under real pressure, in environments where others said no.
As airspace across the Gulf closed, Sicuro coordinated ground movement operations out of UAE, Bahrain, and Qatar to Muscat and Riyadh airports. Operations ran overnight and same-day across 25+ missions serving personnel from more than 30 nationalities.
With a nationwide curfew, internet blackout, and military checkpoints following disputed elections, Sicuro deployed two vehicles — each with a driver and armed security officer — for a daylight-only road move to the nearest international airport. Full facilitation coordinated on both ends for onward international flights.
Sicuro executed five separate road evacuations spanning Iran, Iraq, Azerbaijan, and Turkey. Personnel included energy, logistics, agricultural, and medical sector staff across multiple client organizations.
With airstrikes temporarily closing Lebanese airspace, Sicuro executed a three-flight charter operation from October 1–3. Personnel from FMCG, retail, pharma, airline, and security sectors evacuated safely. Zero incidents across all flights.
Sicuro coordinated charter aircraft and managed complete evacuation for client personnel within 36 hours of the initial request. All permissions secured, international stakeholder liaison handled, and ground logistics coordinated end-to-end.
With all Iraqi airports closed and scheduled flights cancelled, Sicuro secured all required government permissions, managed complex multi-stakeholder liaison, and coordinated two charter flights — returning 150+ Iraqi citizens to Baghdad and repatriating 80+ British and EU citizens stranded in Iraq’s oilfields.
Management Consultancy
It was a situation that none of us will forget for the rest of our lives. We know the result would not have been possible without rapid decision-making, effective communication, and a highly professional response from Sicuro Group. For that, we are eternally grateful.
Engineering
The Sicuro team reported the exact location and what aid was required, along with the closest possible location for a helicopter landing zone. Coordinating with a doctor and two medics, we informed those in need of immediate medical treatment, and the medical team arranged for immediate air evacuation of the most severely injured and ill.
The Sicuro Group platform can help humanitarian organizations make budgets go even further.
Government Agency
The service and support provided by Sicuro to my team and our in-country defense staff proved invaluable. The service you provided us greatly assisted with our safe and effective evacuation out of the country.
Government Agency
Sicuro supported my office by liaising with us and international stakeholders to arrange an aircraft and seek all permissions in order to successfully return 160 Iraqi citizens to their home. I would recommend Sicuro for liaison, emergency response, and evacuation services.
Multinational Oil and Gas Solutions Provider
I want to express my organization’s heartfelt thanks.
In this instance (COVID-19), 36 hours from request to departure is a feat you and your organization should be proud of. Rarely is this achievable under normal circumstances.
Oil and Gas
Sicuro secured all permissions and confirmed the departure time and aircraft details to the client within 24 hours of the request, while almost all businesses and government departments were shut for Eid al-Fitr.
The membership fee covers the standing capability: the plan, the advisor, the GSOC access, the platform, and the reviews. The credit line is separate, and it is not restricted to evacuation. It is a pre-authorized operational runway that costs nothing to hold and draws only when you use it, whether that is a crisis activation or planned work during the year such as journey management, executive protection, or a risk assessment.
Physical assets are quoted transparently and require your approval before deployment. What the pre-authorized credit line eliminates is everything else — the PO, the wire transfer, the procurement loop — so that approving the cost is the only step between your decision and your people moving.
Full onboarding in one session. Signatories named, billing terms agreed (net 30 after activation), authentication protocols set. Credit line live from day one.
Your signatory dials one number. A live GSOC operator answers within seconds, scoping the requirement in real time and building an operational plan with transparent costs.
Your signatory reviews the plan and cost. Once approved, Sicuro draws against the pre-authorized credit line and deploys immediately. No further commercial steps.
Full after-action debrief. Itemized invoice — vendor costs and coordination margin, fully transparent. Net 30. Credit line replenishes on settlement.
That is their right. No pressure, no penalty. The option was presented promptly. The credit line stays intact for next time.
We do not stop. The signatory is notified and asked to approve the overage. If approved, we continue and invoice the excess on the same net-30 terms.
Backup signatories are contacted in sequence. If the chain cannot be reached within the defined window — typically 30 minutes — Sicuro proceeds on a life-safety basis and reconciles commercially after. The membership agreement pre-authorizes this.
We do not stop an extraction over a billing threshold. Ever. Sicuro continues operating and reconciles the commercial layer afterward. This is non-negotiable.
Covered. The credit line is not an annual cap — it is the available balance at any given moment, and it replenishes once the previous activation invoice is settled.
We will tell you clearly and help you route it correctly. We are not looking to charge for something your insurer or assistance provider should cover.
When you activate, you see exactly how the price is built. The rate does not change because it is 3am and the situation is urgent.
The membership fee covers the standing capability — the evacuation plan, the advisor, the GSOC access, the SicuroTravel platform travelers, the country briefs, the reviews, and the tabletop exercise. It runs whether or not you ever activate. The credit line is separate — a pre-authorization that costs nothing to hold and only draws when you activate. Reference rates for common asset types are provided at onboarding so your signatory has context when approving costs under pressure.
Sicuro Response is not an insurance product. It is a service agreement. It sits alongside your existing travel insurance and assistance arrangements as a specialist operational capability for scenarios those products exclude or cannot respond to — active conflict, civil unrest, political violence, airspace closures. There is no policy wording and no claims process. It can be distributed alongside political violence cover, hostile environment insurance, or any existing travel risk placement without conflict.
Your signatory authorizes. Sicuro executes. We do not assume your duty of care obligations — we provide the operational capability to fulfill them. Employer liability remains with you.
A documented evacuation plan, a named crisis advisor, 24/7 GSOC access, pre-travel intelligence, a tested activation protocol, and a travel risk maturity assessment are all defensible evidence of reasonable preparation. Sicuro Response gives your legal, HR, and risk teams a clear, auditable answer to the question: what are we doing to protect our people?
Sicuro carries professional indemnity and public liability insurance appropriate to the services delivered. The membership agreement includes mutual indemnity provisions and a clear, documented allocation of responsibility. Sicuro is liable for the professional execution of the services it provides.
A live Sicuro GSOC operator. The GSOC is manned 24/7/365 — a human answers within seconds. Your named crisis advisor is a salaried Sicuro employee who is on-call and reachable immediately once the GSOC contacts them.
No. Sicuro Response is a service agreement, not an insurance product. It is not underwritten as insurance and does not replace any existing policy. It sits alongside your travel insurance and assistance arrangements as a specialist operational capability for scenarios those products exclude or cannot respond to.
Large global providers are built for scale — thousands of clients, standardized response paths, and generalist coverage. What they cannot offer is the depth of relationship and operational specificity that comes from a specialist firm with 20 years of field experience. At Sicuro, we know your locations, your people, your decision-making structure, and your risk tolerance before anything happens. Our in-country vendor and partner networks are built on long-standing relationships — not last-minute sourcing. And our track record across recent conflicts in the Gulf, Lebanon, Russia, and beyond demonstrates that we execute in the environments where generalist providers are most likely to struggle.
For many organizations, Sicuro Response sits alongside an existing membership and fills the operational gap. For smaller and mid-size organizations, it may replace it entirely. Either way, we’ll help you map what you already have and where the gaps are — honestly, without pushing you toward services you don’t need.
Standing capability: the complete evacuation plan developed with a Sicuro consultant, your named crisis advisor, 24/7 GSOC priority access, SicuroTravel platform travelers, pre-travel country briefs, readiness reviews, annual tabletop exercise, travel risk maturity assessment, and insurance stack audit. It runs whether or not you ever activate.
Yes. Physical assets — ground transport, charter aircraft, accommodation — are scoped and priced transparently by the GSOC team and presented to your signatory for approval. What the pre-authorized credit line eliminates is the PO, the wire transfer, and the procurement loop — not your decision-making authority. Once you say go, deployment is immediate.
No. It is a pre-authorization — a commercial commitment both parties have agreed to. Nothing is held on deposit. Nothing is charged until you activate. Unused credit does not pay out because it is not a deposit; it is the financial runway that means we can begin the moment you approve.
Activation is scoped to your specific situation and follows your evacuation plan where one exists. Assets Sicuro can coordinate include ground transportation (passenger vehicles, SUVs, buses, and specialist vehicles), charter aircraft, commercial flight coordination, maritime transport, border crossing facilitation, safe-house accommodation, and dependent and family support. All assets are costed transparently and presented to your signatory for approval before deployment.
The plan is a working document built with a Senior Crisis Management Consultant. It covers: decision triggers and tripwire frameworks, communication trees and escalation paths, primary and contingency evacuation routes, transport options (ground, air, maritime), employee manifests with passport and nationality details, shelter-in-place protocols, key contacts including local authorities and embassies, and messaging scripts. It is reviewed and updated with you at regular intervals.
Building a good evacuation plan requires your input — no one knows your locations, your people, your decision-making structure, and your risk tolerance better than you do. Sicuro provides the framework, the consultant, and the expertise. You provide the organizational knowledge. The process typically involves two to three structured working sessions with your crisis advisor, after which Sicuro produces the completed plan document. Ongoing updates are lighter-touch — a review of any changes to your footprint or personnel at each readiness review.
Full commercial onboarding completes in a single session — typically 60 to 90 minutes. By the end of that session, your signatories are named and authenticated, billing terms are agreed, your crisis advisor is assigned, your credit line is live, and your evacuation plan development has formally begun. SicuroTravel travelers are activated immediately. The evacuation plan itself is completed over the following weeks in collaboration with your advisor.
Sicuro Response significantly strengthens your duty of care posture — a documented evacuation plan, a named crisis advisor, 24/7 GSOC access, pre-travel intelligence, and a tested activation protocol are all defensible evidence of reasonable preparation. However, duty of care obligations remain with your organization as the employer. Sicuro provides the operational capability to fulfill those obligations; it does not transfer legal responsibility. The travel risk maturity assessment included in your membership will identify any remaining gaps in your program.
Yes. The credit line is not an annual cap — it is the available balance at any moment and replenishes once the previous activation invoice is settled.
You step up at the pro-rated difference. Coverage is updated immediately on request. Your pre-authorized credit line can also be raised at any time without changing tier.
Authentication protocols — named individuals, verified call-back numbers, and agreed challenge procedures — are set during onboarding. The membership agreement pre-authorizes Sicuro to proceed on a life-safety basis if the full signatory chain cannot be reached within the defined window.
Yes. White-label and co-branded arrangements are available. Sicuro Response can be bundled into an annual risk program alongside existing placements. Referral economics are agreed on a relationship basis.
It depends on your coverage — which is precisely why the insurance stack audit is included in every tier. Policies covering political violence, K&R, or hostile environment events may well cover evacuation costs, but insurance reimbursement takes time. In a live crisis, waiting on insurer approval before assets can move is not an option. Sicuro Response solves the speed problem in either case: the pre-authorized credit line means you move immediately, and if your insurer ultimately covers the cost, you settle with them after the fact. The credit line bridges the gap between when you need to act and when your insurer is ready to pay.
Sicuro does not sell insurance. We deliver the operational service — the planning, the GSOC access, the assets on the ground. However, we work directly alongside your existing insurer or broker to deliver services under crisis response, K&R, or political violence policies where those are in place. And once your insurance stack audit is complete, we can connect you with our insurance partners to identify and fill any gaps in your existing coverage.
Yes. Sicuro’s GSOC-as-a-Service can be tailored to your exact requirements — whether that means supplementing an existing in-house GSOC with additional capacity and coverage, or replacing it entirely with a fully outsourced solution. It is available as a standard inclusion in the Enterprise tier, or can be scoped and quoted as a standalone service at any tier. If you are already a Sicuro Response member, your GSOC integration is a natural next step that builds directly on the relationship and protocols already in place.
Yes. The line is a pre-authorized commercial facility, not an evacuation-only budget. Alongside crisis activation, it can be drawn against for planned protective services during the membership year: supervised journey management, executive protection details, and site, country, or project risk assessments.
The benefit is the same one you get in a crisis. Commercial terms are already agreed, so a request for a protection team or a route assessment does not need a new PO, a new vendor onboarding, or a procurement cycle. Indicative rates for these services are set at onboarding. As with an activation, you approve scope and cost before anything is delivered, and the line replenishes once the invoice is settled.
Full onboarding completes in a single session. From that moment, your advisor is assigned, your credit line is live, and a GSOC operator is on standby 24/7.
Signatories named, billing terms agreed, authentication protocols set, crisis advisor assigned. Your credit line goes live and evacuation plan development begins the same day.
Your crisis advisor works through your locations, people, routes, and risk tolerance. Sicuro produces the completed evacuation plan document. SicuroTravel travelers activated immediately.
From the moment onboarding is complete, the GSOC is on standby, your advisor is reachable, and your credit line is ready to draw. You are operational before the plan is even finalized.
Our leadership team brings extensive field experience to every engagement. We emphasize ethical practices and adhere to global regulations and standards, positioning us as a trustworthy partner for organizations worldwide.
ISO 9001
Quality management — consistent delivery across every engagement, audited annually.
ISO 27001
Information security management for client data, intelligence and operational records
ISO 22301
Business continuity management — the framework behind our resilience consulting.
ISO 31030
Travel risk management — the global standard for organizations moving people across borders.
GDPR compliant
Full data-protection compliance for EU and UK clients — privacy by design across our platforms.
US State Privacy Laws
CCPA/CPRA aligned — privacy compliance for our US clients and their data.